Privacy Policy
Last Updated: 10.06.2026
Yahooo Hair Salon respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, disclose, store, and protect your personal information when you visit our website, contact us, make an enquiry, book an appointment, or interact with us through our online platforms.
This Privacy Policy applies to the website https://yahooohairsalon.com/ and any related online enquiry, appointment, WhatsApp, social media, advertising, or customer communication channels operated by Yahooo Hair Salon.
For the purpose of this Privacy Policy, “we”, “us”, and “our” refer to:
Yahooo Hair Salon
Business Registration No.: 202601008237 (1670335-M)
Address: 47 Jalan Harimau Tarum, Taman Abad, 80250 Johor Bahru, Johor, Malaysia
Contact Number: 017-769 0733
1. Personal Data We May Collect
We may collect personal data that you voluntarily provide to us when you contact us, submit an enquiry, make an appointment, or interact with our website and online channels.
The personal data we may collect includes, but is not limited to:
Full name
Phone number
WhatsApp number
Email address
Preferred appointment date and time
Enquiry details or messages submitted through our website, WhatsApp, social media, or contact forms
Information related to your hair service enquiry, such as preferred hair service, hair concern, scalp concern, colour or treatment interest
Photos or videos you voluntarily share with us for consultation or service reference
Social media username or profile information if you contact us through Facebook, Instagram, TikTok, Xiao Hong Shu, or other platforms
Website usage data, such as pages visited, time spent on the website, device type, browser type, approximate location, referral source, and interaction with buttons or forms
We do not intentionally collect sensitive personal data unless you voluntarily provide such information for consultation, appointment, or service-related purposes.
2. How We Collect Your Personal Data
We may collect your personal data through the following ways:
When you submit a form on our website
When you click on our WhatsApp button or contact us through WhatsApp
When you call, message, or email us
When you make an appointment or enquiry
When you interact with our Facebook, Instagram, TikTok, Xiao Hong Shu, or other social media pages
When you visit and browse our website
Through cookies, tracking pixels, analytics tools, and advertising technologies installed on our website
When you voluntarily provide photos, videos, or other information for consultation or service reference
3. Purpose of Collecting and Using Your Personal Data
We may collect, use, and process your personal data for the following purposes:
To respond to your enquiries
To arrange, confirm, reschedule, or follow up on appointments
To provide hair salon services, consultations, and customer support
To understand your preferred services, hair goals, or hair concerns
To send appointment reminders or service-related updates
To improve our website, services, marketing, and customer experience
To monitor website traffic and user behaviour through analytics tools
To measure the effectiveness of our online advertisements
To show relevant advertisements or retargeting ads through platforms such as Google, Facebook, Instagram, and Meta
To manage customer records and internal business operations
To comply with applicable laws, regulations, legal obligations, or enforcement requests
To protect our business, website, customers, staff, and legal rights
4. Google Analytics
Our website uses Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as:
Pages visited
Time spent on the website
Browser and device information
Approximate geographic location
Website traffic source
User interactions on the website
Google Analytics uses cookies and similar technologies to collect website usage information. This information helps us improve our website content, user experience, marketing strategy, and service presentation.
Google Analytics does not directly identify you to us unless you voluntarily provide personal information through our website or contact channels.
You may manage or disable cookies through your browser settings. You may also use Google’s available browser add-on or privacy settings to control how your data is used by Google.
5. Meta Pixel, Facebook and Instagram Advertising
Our website uses Meta Pixel and related Meta Business tools to help us measure, improve, and personalise our advertising on platforms such as Facebook and Instagram.
Meta Pixel may collect information such as:
Website pages you visit
Buttons you click, such as WhatsApp or enquiry buttons
Actions taken on our website
Device and browser information
Advertising interaction data
Conversion events, such as submitting an enquiry or clicking to contact us
This information may be used to:
Measure the performance of our advertisements
Understand whether visitors take action after seeing our ads
Show more relevant ads to users who may be interested in our services
Create remarketing or retargeting audiences
Improve future advertising campaigns
Meta may process this information in accordance with its own privacy policy and data practices. You may manage your ad preferences through your Facebook, Instagram, or Meta account settings.
6. Cookies and Similar Technologies
Our website may use cookies, tracking pixels, tags, scripts, and similar technologies to improve website functionality, analyse website performance, and support online advertising.
Cookies are small files stored on your device when you visit a website. We may use cookies for:
Website functionality
Website analytics
Traffic measurement
Advertising performance tracking
Retargeting and remarketing
Improving user experience
You may choose to disable or delete cookies through your browser settings. However, certain parts of our website may not function properly if cookies are disabled.
Where required by applicable law, we will request your consent before using non-essential cookies, such as analytics or marketing cookies.
7. Disclosure of Personal Data
We do not sell your personal data.
However, we may disclose or share your personal data with selected third parties when necessary for business, operational, marketing, legal, or service-related purposes. These may include:
Website hosting providers
IT service providers
Website developers or maintenance teams
Digital marketing agencies
Analytics providers, such as Google Analytics
Advertising platforms, such as Meta, Facebook, Instagram, and Google
Appointment, enquiry, communication, or customer management tools
Professional advisers, auditors, legal advisers, or consultants
Government authorities, regulators, law enforcement agencies, or other parties when required by law
We will take reasonable steps to ensure that third parties who process personal data on our behalf handle it securely and only for the intended purposes.
8. Social Media and Third-Party Links
Our website may contain links to third-party websites or platforms, including Facebook, Instagram, TikTok, Xiao Hong Shu, WhatsApp, Google Maps, or other external platforms.
Please note that these platforms operate independently from us and have their own privacy policies, terms, and data practices. We are not responsible for how third-party platforms collect, use, store, or disclose your personal data.
We encourage you to review the privacy policies of any third-party websites or platforms you visit.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, including appointment management, customer service, business records, marketing follow-up, legal compliance, and internal administration.
The retention period may vary depending on the type of personal data and the purpose for which it was collected.
When personal data is no longer required, we will take reasonable steps to securely delete, anonymise, or destroy it, unless we are required to retain it by law.
10. Data Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
These steps may include:
Restricting access to personal data
Using secure website and hosting practices
Limiting personal data access to authorised personnel or service providers
Maintaining reasonable administrative, technical, and organisational safeguards
Reviewing our data handling practices from time to time
However, please understand that no method of internet transmission or electronic storage is completely secure. While we do our best to protect your personal data, we cannot guarantee absolute security.
11. Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate, incomplete, or outdated personal data
Withdraw your consent to certain types of processing
Request that we stop using your personal data for direct marketing purposes
Ask questions about how your personal data is collected, used, or disclosed
If you would like to exercise your rights, please contact us using the contact details provided in this Privacy Policy.
Please note that withdrawing consent may affect our ability to provide certain services, respond to enquiries, arrange appointments, or send service-related updates.
12. Direct Marketing and Promotional Messages
From time to time, we may send you updates, promotions, service information, appointment reminders, or marketing messages through WhatsApp, SMS, email, phone call, or social media, where permitted by law or where you have provided consent.
You may opt out of receiving promotional messages by contacting us or following the unsubscribe or opt-out instructions, where available.
Even after opting out of promotional messages, we may still contact you for non-marketing purposes, such as appointment confirmation, customer service, or important service-related communication.
13. Personal Data of Minors
Our services are generally intended for customers who are able to provide their own consent or who are accompanied by a parent or guardian where required.
If you are a parent or guardian and believe that a minor has provided us with personal data without appropriate consent, please contact us so that we can take reasonable steps to review or remove the information where necessary.
14. Accuracy of Personal Data
You are responsible for ensuring that the personal data you provide to us is accurate, complete, and up to date.
If your personal data changes, such as your phone number or appointment details, please inform us so that we can update our records accordingly.
15. Transfer of Personal Data Outside Malaysia
Some of the third-party tools or platforms we use, such as Google Analytics, Meta, Facebook, Instagram, WhatsApp, website hosting providers, or cloud-based service providers, may store or process data outside Malaysia.
By using our website or providing your personal data to us, you understand and agree that your personal data may be transferred, stored, or processed outside Malaysia where necessary for the purposes stated in this Privacy Policy.
We will take reasonable steps to ensure that your personal data remains protected in accordance with applicable data protection requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, analytics tools, advertising platforms, or data handling practices.
Any updated version will be posted on this website with the revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have any questions about this Privacy Policy, your personal data, or how we handle your information, you may contact us at:
Yahooo Hair Salon
Address: 47 Jalan Harimau Tarum, Taman Abad, 80250 Johor Bahru, Johor, Malaysia
Phone / WhatsApp: 017-769 0733
Website: https://yahooohairsalon.com/
18. Language
This Privacy Policy may be provided in English, Malay, Chinese, or other languages for convenience. In the event of any inconsistency between different language versions, the English version shall prevail unless otherwise required by applicable law.